It is recommended to take before and after pictures of the conditions from different angles. Better to have too many pictures than too few. That way, it becomes possible to show precisely what improvements have been made.

A count of the number of bicycles parked at the transport node and where they are parked (inside or outside stands), before and after construction provides valuable insight into the effectiveness of new or upgraded bicycle parking.

The count of parked bicycles is typically conducted manually in the morning after the morning rush hour each day for a week.

If possible, consider expanding the count with the following:

• Count expensive and/or large bicycles, such as e-bikes, racing bikes, and cargo bikes, in both the pre- and post-evaluations to investigate whether it has become safer to park expensive bicycles and whether there are better facilities for large bicycles. This is especially relevant when there are improved options for locking/securing bikes or when there is additional space for large bikes.
• Count parked cars at the transport node in both the pre- and post-evaluation as an indication of whether there has been a shift from car to bicycle commuting to the hub.
• Count the number of passengers boarding and alighting with bicycles on trains or buses.
  

Data about the number of boarding and alighting passengers at a public transport hub or the proportion of passengers who say they arrived at the train or bus with a bicycle are all passenger data. This can provide better insights into commuters’ multimodal travel behavior.

When using passenger data, it’s a good idea to compare it with the trends for other similar stations, so that general fluctuations caused by major societal changes (such as COVID-19 or similar) can be taken into account.

Here are various forms of passenger data you can find:

Boarding and alighting:

• S-trains and Metro: Data on passengers boarding at S-train and Metro stations on an annual and monthly basis can be found at the Danish civil aviation and railway authority’s website: www.passagertal.dk.
• Bus and Local Trains: For bus stops and local train stations, Movia holds data from both counts and Rejsekort card data (Applies to the Capital Region and Region Zealand). You can find the various data sets here.
  

User behaviour and satisfaction:

• Passagerpulsen continously moniters passengers’ satisfaction and use of public transport. Among other things you can find the proportion of passengers who arrive at the station by bicycle in the National Passenger Satisfaction Survey. Find the survey here.
• All public transportation companies carry out regular behavior and satisfaction surverys. Both together and separately. Therefore it is recommended to ask them if they already have analyses that shed light on the specific node.
  

To gain insight into user experience, conducting questionaires is a good idea. They can illuminate user satisfaction with, for example, the bicycle parking area, the connection between the cycle superhighway and the transport node, and the connection between bicycle parking and the platform or bus stop. Additionally, the post-evaluation survey can also shed light on what users did before and whether there has been a change in behavior.

It is recommended to conduct a questionaire both before and after, to ensure that the questions are comparable. However, there may be cases where it is only relevant to conduct a survey after the project has been completed.

The questionnaire can be conducted as stop interviews at relevant locations at the interchange. This could be, for example, near the bike parking area. Since it might be difficult to find time for a full interview during rush hours, commuters could be offered the option to respond to an online survey. They would provide their contact details (email address), after which they would receive a link to the survey to fill out at their convenience. Another option could be to set up a sign explaining the evaluation process, where users can access the questionaire themselves, perhaps via a QR code.

The questionnaire should always be tailored to the specific location and project being evaluated.